All product prices in bynata.com for orders outside Bulgaria are in EUR, VAT included and do not include delivery price.
DELIVERY FROM BULGARIA TO OTHER COUNTRIES
The requested merchandise is shipped from Bulgaria to other countries via Bulgarian Post to the Customer’s address or a local Post office address, specified by the Customer.
The requested goods are delivered within 5-14 working days after processing the order.
Orders made on Saturdays and Sundays or during holidays are processed on Monday.
Bynata Ltd. is not responsible for a delayed shipment due to the Post office’s fault.
If the User does not take delivery of the goods or is not found on the mentioned address, Bynata Ltd. is has no obligation to deliver the ordered goods.
DELIVERY PRICES FROM BULGARIA TO OTHER COUNTRIES
The delivery price is 10 EUR for orders up to 1 kg. For orders with a total weight over 1 kg., Bynata.Ltd will inform the Customer accordingly via e-mail.
The Customer has the right to return the ordered goods by sending them back within 14 working days of their receipt in case that they are not used, their packaging is not damaged and the commercial condition in which they were received is preserved. In this case “Bynata” Ltd. will return to the User the full money amount in 14 days after receiving the goods back in the above mentioned commercial condition.
In case of a wrong or missing product, the requested products are sent within two working days and the cost of the delivery is at the expense of Bynata.Ltd.
In case of damage to the appearance of the goods that occurred during transport, the Customer should contact the Post Office.
Immediately after receiving of the goods, the Customer should check for any inconsistencies with the agreed. If inconsistencies are observed, the User should make a written claim at firstname.lastname@example.org.